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Office Policies


 

Appointments

Appointments can be made Monday through Friday by calling our office during regularly scheduled office hours. Our clinical visits are offered as three basic types:

• Sick Care
• Chronic Care
• Well Care

Click here to review the components and insurance confusion associated with a well care visit.

In addition, we offer visits for surgical clearance, hospital and nursing home transitions as well as any number of clinical and nursing procedural topics.
When you are ready, call our office to schedule your appointment. Be assured, it is always our intention to evaluate sick patients in need of acute care on the day of their call.

 

Getting Ready for Your Visit

In order for us to provide the best possible care for you, it is very important that you bring the following items to your visit:

New Patients:

Returning Patients:

  • Driver’s License or Photo ID
  • Insurance card
  • Medication List form
  • A list of vaccination updates since your last visit
     

Prescription Renewals

Prescriptions are renewed on a same-day basis during regularly scheduled office hours. Where patients fall outside their recommended follow-up interval, we will likely require that the patient be seen in our office prior to medication renewal.

 

After Hours & Emergency Care

If you are experiencing a true medical emergency, dial 911, or head to the nearest emergency room. If you need to reach our on-call physician for a medical urgency, we provide 24-hours a day, 7-days a week coverage via our office telephone number and automated prompts. For matters in need of attention outside of scheduled office hours, you should expect that additional fees will apply for non-emergency clinical services. If you need to leave us a routine message after hours, you can do so by also using our automated telephone answering service and following the prompts to leave your voicemail message for our next business day's attention.

 

Financial

All office visits are payable at the time of service. We accept cash, checks, most major credit cards and debit cards. Where we participate with most insurances, we will bill your third-party carrier for services rendered. Once the insurance carrier determines a patient's cost-sharing responsibility, we will issue a statement to your billing address. Patients with visits occurring after insurance determinations of a cost-sharing responsibility are expected to resolve any pending balance(s) prior to the next visit regardless of billing statement status. Subsequent statements are issued on a rolling 30-day basis and will incur additional fees. Please contact our billing office at (877) 938-7633 should you have any financial questions or concerns.

 

HIPAA – Notice of Privacy Practices

Review our privacy policy here.

Location

Joseph R Raccuglia, MD
4251 US Hwy 9 North, Suite 3A
Freehold, NJ 07728
Phone: 732-780-3744
Fax: 732-780-9644

Office Hours

Get in touch

732-780-3744